Terms of Service

1. Overview

These Terms of Service govern your access to and use of the corporate compliance, governance, and risk management consulting services provided by Veridra at veridrahub.com.

2. Consulting Services

Veridra offers tailored consultations to organizations seeking to strengthen internal policies, oversight practices, and risk controls. Engagements are based on scopes outlined in proposals and agreements.

3. Information Products

Veridra may offer digital guides, manuals, and training modules related to compliance frameworks, governance best practices, and risk assessment methodologies.

4. Physical Goods

Veridra may supply printed resources, branded materials, and reference documents that support implementation of compliance programs.

5. Fees and Payments

All fees are payable according to the schedule provided at the time of purchase. Billing is conducted through secure systems. Failure to complete payment may result in suspension of services.

6. Refund Policy

We aim for high satisfaction. The following outlines refund eligibility and procedures.

6.1 Consulting Services

Consulting packages may be fully or partially refunded if a cancellation request is submitted in writing at least 10 business days before the scheduled start date. Refunds will be processed within 15 business days after approval. Alternatively, you may choose to transfer the prepaid amount to another scheduled engagement within 12 months, subject to availability.

6.2 Information Products

Digital materials such as guides and training modules are non-refundable once access has been granted due to the instant and irreversible nature of digital delivery.

6.3 Physical Goods

For printed resources or branded materials, you may request a refund within 30 days of delivery, provided the items are in original condition. Refunds will be issued after receipt and inspection of the goods, typically within 15 business days. You may also request a replacement or credit toward future orders.

6.4 Non-Refundable Engagements

Certain bespoke consulting engagements and custom deliverables are non-refundable due to the tailored work and resources allocated. This includes on-site risk assessments and governance audits scheduled on client premises. Fees for these services are final at the time of booking.

7. Transfer of Services

If you are unable to attend a scheduled consulting session, you may request to transfer your booking to another date, subject to a minimum notice of 5 business days and availability. Requests received less than 5 business days prior may incur a fee equivalent to 25% of the package price.

8. Limitation of Liability

To the maximum extent permitted by law, Veridra’s total liability under these terms shall not exceed the total amount of fees paid for the relevant service.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

10. Contact Information

Veridra

111 Wellington Street, Ottawa, ON K1A 0A9, Canada

Phone: +14164055507

Business ID: 871621376

For inquiries, please use our contact form.